My order hasn't arrived yet!

Where is my order?

You can check the status of your order in your account. Just log in, click your menu and select 'orders' to bring up a list of your past orders. Locate the order and check the 'status' to see if it's 'sent' or 'in production' still, as well as when it was placed.

Other Printing Times 

If your order is still in production, you can check how long it should take here, or by checking your confirmation email.

Delivery

To check delivery times within the UK check here and for international delivery times check here.

If you've checked the above and think your parcel should have arrived by now and there's still no sign in the post, you can email us at [e-mail] for further help! 

Please note

All Greetings Cards, Foiled products, & 650gsm cards are printed in the UK so take around 7-10 days for delivery after they've been dispatched. More info on Greetings Cards can be found here.