Where is my order?
You can check the status of your order in your account. Just log in, click your menu and select 'orders' to bring up a list of your past orders. Locate the order and check the 'status' to see if it's 'sent' or 'in production' still, as well as when it was placed.
95% of all Greeting cards arrive on the next working day (Monday-Friday) after dispatch, although some arrive may within 1-3 working days of dispatch. If you order after 12pm it will be dispatched the next day and should be delivered the following day. More info can be found here.
Other Printing Times
If your order is still in production, you can check how long it should take here, or by checking your confirmation email.
If you've checked the above and think your parcel should have arrived by now and there's still no sign in the post, you can email us at email@example.com for further help!