Where is my order?
You will be able to check the ETA of your order in your confirmation email but you can check the status of your order in your account. Just log in, click your menu and select 'orders' to bring up a list of your past orders or click here. Locate the order and check the 'status' to see if it's 'sent' or 'in production' still, as well as when it was placed.
Once your order has been printed and produced, you will receive your dispatch email which will provide an estimated delivery date window.
You will be provided with a tracking link in your dispatch email. Royal Mail will not deliver on Sundays and DPD do not deliver at weekends, only Monday-Friday.
Please note that Greetings Cards are sent on an untracked delivery service (unless Special Delivery is chosen) which generally arrives the day following dispatch (excluding Sundays)
If you think your parcel should have arrived by now and there's still no sign in the post, you can email us at firstname.lastname@example.org for further help!