Our website will accept photos in .jpeg and HEIC format only.
Other file types such as PNG may fail to upload, so please re-export these images in high-resolution so they are in a .jpeg format before uploading within the editor.
We recommend uploading a high resolution photo with a minimum resolution of 300dpi and/or 2MB-10MB in size to ensure a good print quality. If your photos are over 10MB these will take some time to load - over 20MB will be too large for our site.
Photos taken with a panoramic setting are not compatible with our photo book builder and will not process correctly.
If you're working on a photo book, we recommend uploading images in small batches for ease.
Photos will appear darker when printed than when viewed on a backlit computer or phone screen, so avoid using dark photos with shadows, heavily filtered photographs, or black & white photos with low contrast.
You may wish to lighten and optimise your photograph on your own device prior to uploading.
If you're unsure whether the photograph you've chosen will print well, please feel free to email this over to support@papier.com for our team to take a look at before you place your order.
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