Whilst we hope this will not be the case
there is a chance that there may be a slight delay due to COVID-19.
It may be necessary to extend our usual delivery lead times
due to potential delays with our shipping partners.
If you chose Economy Untracked, this is sent with USPS and is an untracked delivery service.
If you chose Standard Tracked, your order will be sent with UPS or USPS tracked delivery on your order, you will receive a tracking link or number in your dispatch confirmation email. You can follow this on the USPS website or UPS website.
If you chose Next Day tracked, your order will be sent with Fedex or UPS tracked delivery, you will receive a tracking link or number in your dispatch confirmation email. You can use the Fedex Website orUPS website to track this after dispatch.
You will receive a tracking link or number in your dispatch confirmation email.
Please note that the tracking will only go live once the parcel has physically started moving through the postal network - this can take 12-24 hours after you receive the dispatch email. You will then be allocated a time slot for delivery on the day of delivery.
If you have not received a dispatch email or if your order has not arrived by the expect delivery date, as per your dispatch email, please email us with your order number then please contact us at email@example.com so we can help out.