Where is my order?
You can check the status of your order in your account. Just log in, click your menu and select 'orders' to bring up a list of your past orders. Locate the order and check the 'status' to see if it's 'sent' or 'in production' still, as well as when it was placed.
Other Printing Times
If your order is still in production, you can check how long it should take here, or by checking your confirmation email.
If you've checked the above and think your parcel should have arrived by now and there's still no sign in the post, you can email us at firstname.lastname@example.org for further help!
Greeting Cards are printed in the UK so can take around 7-10 days for delivery after dispatch. More info on these can be found here.