Our website will accept photos in .jpeg, HEIC, and PNG format only.
Other file types may fail to upload, so please re-export these images in high-resolution so they are in a .jpeg format before uploading within the editor.
To export your original file into a .jpeg, you will need to resave to the new file type on your computer. If you rename the original file by just adding .jpeg to the end without actually exporting as a .jpeg, the file may continue to fail in our editor.
We recommend uploading a high resolution photo with a minimum resolution of 300dpi and/or 2MB-10MB in size to ensure a good print quality. If your photos are over 10MB these will take some time to load - over 20MB will be too large for our site.
Photos taken with a panoramic setting are not compatible with our photo book builder and will not process correctly.
If you're working on a photo book, we recommend uploading images in small batches for ease.
Photos will appear darker when printed than when viewed on a backlit computer or phone screen, so avoid using dark photos with shadows, heavily filtered photographs, or black & white photos with low contrast.
You may wish to lighten and optimize your photograph on your own device prior to uploading.
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