If you've just submitted an order on our website and have realised you've made a spelling or formatting error, we may be able to rectify this for you if you get in touch within 3 business hours and let us know the changes you need making.
Please email firstname.lastname@example.org with the order number of the order you need changing, and clearly describe the spelling mistake or alteration you would like us to change for you.
If we can catch this before the item begins printing, we will cancel the order, and place a new order in an admin account for you with the edit(s) confirmed. We will then confirm the new order reference once placed, and if you've opted for tracked postage, send over the tracking number to you manually once this leaves us.
Please note, as our print runs are regular and automated, and also take place during the night and at weekends, so we can't guarantee that we would always be able to stop an order going to print once you've got in touch with us.