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  1. Papier US
  2. Once your order has arrived

Once your order has arrived

There's a problem with my order

  • What is your returns policy?
  • Can I return a gift?
  • Why can't I return everything in my order?
  • My order has arrived but there's something missing from it!
  • What do I do if my order is damaged or faulty?

I'd like to order more!

  • I've received my sample and I love it - what next?
  • What if I now need more copies of what I ordered?
  • Can I order additional envelopes?
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