Placing your order

Item Quantities

• Can I send items in my order to different addresses?
• Can I order a sample of my design?
• What is the minimum order quantity?
• Can you do corporate orders with a logo or company branding?

Order placed!

• Oops! Can I change an order I've just placed?
• Can I cancel my order?
• I've entered the wrong delivery address on an order!
• Do you offer gift wrapping or notes?
• My order status is "errored"!

Your Papier account

• How do I create an account?
• I can't log in to my account!
• How do I unsubscribe from your emails?
• I want to close my account

Payment

• What payment methods do you accept?
• Why is my payment being rejected?
• Why is my voucher code not working?
• Can I get a discount if I refer a friend?
• How do I get a VAT receipt?